Todburg News

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Refund Schedule and Application Period Guide
Masters of the Book, We sincerely thank all of you who have been with us throughout the game’s run. We would like to inform you about the details and the schedule regarding refunds for any remaining paid in-game currency for ASTRA: Knights of Veda. Please check the details below: ■ Refund Criteria and Application Period * Refund Application Period: * June 26, 2026 03:00 AM - September 28, 2026 03:00 AM UTC * June 25, 2026 08:00 PM - September 28, 2026 08:00 PM PST * Refund Eligibility: Purchased, but unused Rubies. All other currency and items beside the Paid Rubies are not eligible for Refund. * Conversion Rate: 20 KRW per Ruby x1 ※ Please note that only paid Rubies that are on your account during the application period are eligible. ※ The schedule of the actual refund may vary depending on the date your inquiry was submitted. ※ For identity verification purposes, please provide your account’s IMID. ※ How to check IMID: [Settings] → [Account] → [Copy IMID] ■ How to file a Refund request * Go to the ASTRA: Knights of Veda Customer Center and select 1:1 Inquiry * First Stage: [Customer Center] → [1:1 Inquiry] → [Refund Application] → [First Refund Eligibility Check] → Fill in required information * Second Stage: [Customer Center] → [1:1 Inquiry] → [Refund Application] → [Second Refund Information Submission] → Fill in required information ※ When submitting your inquiry, please enter the title as “ASTRA: Knights of Veda - Refund Application.” ※ If the form is not completed correctly, refunds may not be processed. Please ensure you follow the refund form exactly. 👉 [Go to Customer Center] ■ Notes when submitting a Refund request ※ Inquiries must be submitted using the email linked to your account. If submitted from an email that does not match your account information, the refund request will be excluded. ※ Required supporting documents may differ depending on the store where the payment was made. ※ During the first refund eligibility check, please ensure that no personal information is entered. ※ If confirmed as eligible in the first stage, please proceed with the second stage refund information submission. ※ Consent to the collection and use of personal information is required when submitting the second stage refund information. Without consent, refunds cannot be processed. ※ If the information provided in the second stage is inaccurate, refund processing will not be possible. ※ For the second stage inquiries, please attach the payment receipt(s) showing the order number. ■ Notes ※ Refunds will only be processed for Masters of the Book who submit a 1:1 inquiry and consent to the collection and use of personal information. ※ Refund eligibility, criteria, and processing methods may vary depending on local laws, regulations, and server conditions. ※ Only inquiries submitted within the refund application period will be considered; submissions before or after the period cannot be processed. ※ Refunds will be processed strictly based on the information you provide. The company is not responsible for disadvantages caused by missing, incorrect, or inaccurate details. We once again sincerely thank all of you who have been with us throughout the game’s run. Thank You
26.05.21
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“ASTRA: Knights of Veda” End of Service Notice
Masters of the Book, Today, with the heaviest of hearts, we share regretful news. For two years we have walked alongside you, but now ASTRA: Knights of Veda must bid its final farewell. To all Masters of the Book who gave us your time and affection, we offer our deepest apologies. Looking back, we know our efforts never matched the support you gave us. Your feedback lifted us countless times, yet we still fell short of the expectations you deserved. We wished to show the game’s growth and build its next chapter with you, but harsh realities have made it impossible to continue a service worthy of you. We regret failing to uphold your passion and devotion, and we are ashamed to part ways without delivering the future we promised. ASTRA: Knights of Veda will officially end service on Friday, June 26, 2026. Until then, all events will be opened so you may enjoy the game a little longer. We sincerely hope you carry joyful memories with you until the very last moment. For more information, please check the details below: ■ End of Service Schedule - June 26, 2026 03:00 AM (UTC) - June 25, 2026 08:00 PM (PDT) ※ Masters of the Book will no longer be able to download the game. ※ Operations for the Official Website and related community websites will end. ■ Product Sales Termination Schedule - September 28, 2026 03:00 AM (UTC) - September 27, 2026 08:00 PM (PDT) ※ The Official Website will no longer be accessible on this date. ■ Product Sales Termination Schedule - April 23, 2026 after the scheduled maintenance. ■ Refund Application Period - June 26, 2026 03:00 AM - September 28, 2026 03:00 AM (UTC) - June 25, 2026 08:00 PM - September 27, 2026 08:00 PM (PDT) ※ Refunds will be processed only for unused paid currency (Rubies) ※ The game will remain playable until the End of Service date. However, any paid currency (Rubies) consumed during this period will not be eligible for refund. ※ Detailed refund criteria and application methods will be announced separately. For the past two years, you have stood as the true Knights of Veda. We extend our deepest gratitude once again. We will never forget the overwhelming love and the earnest voices you shared with us. Thank you.
26.04.22
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